Terms & Conditions

  1. Introduction Welcome to ElementPure. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing this website and/or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
  2. About Us ElementPure is a UK-based business operating from: 61 Bridge Street Kington HR5 3DJ United Kingdom For any enquiry, please contact us via our website contact form or at info@elementpure.co.uk
  3. Products We offer food supplements intended to support general health and wellbeing. All products descriptions, images, and information are provided for general informational purposes only. We strive to ensure accuracy but do not guarantee that all content is error-free or complete.
  4. Health Disclaimer Our products are food supplements and not intended to diagnose, treat, cure, or prevent any disease. You should consult your GP or a qualified healthcare professional before using our products, especially if you are: pregnant or breastfeeding, taking medication or suffering from a medical condition. Our products are not intended for use by individuals under the age of 18.
  5. Orders All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion, including in case of: pricing errors, suspected fraud, product availability. Once an order is placed, you will receive an order confirmation email.
  6. Pricing and Payment All prices are listed in GBP(£)and include applicable VAT. We reserve the right to change prices at any time without notice. However, the price charged will be the price displayed at the time of your order. Payments must be made in full at the time of purchase using the available payment methods.
  7. Shipping and Delivery We aim to process and dispatch orders promptly. delivery times may vary depending on your location. We are not responsible for delays caused by: postal or courier services, events beyond our control. Risk of loss passes to you upon delivery.
  8. Return and Refunds We stand behind the quality of our products and your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a full refund without question within 14 days of receiving your order. To request a refund, please contact us via website with your order details. We aim to offer a straightforward and hassle-free refund process. In some cases, we may request the return of the product. We reserve the right to refuse refunds in cases of misuses, excessive claims, or suspected abuse of this policy. Refunds will be processed promptly once your request has been reviewed. This policy is in addition to your statutory rights under UK consumer law.
  9. Intellectual Property All content on this website, including text, images, logos, and branding, is the property of ElementPure and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
  10. Limitation of Liability To the fullest extend permitted by law, ElementPure shall not be liable for any indirect, incidental, or consequential damage arising from: use of our website, use or misuse of our products. Nothing in these Terms limits your statutory rights.
  11. Privacy Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.
  12. Changes to These Terms We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.
  13. Governing Law These Terms and Conditions are governed by the law of England and Wales. Any disputes arising shall be subject to exclusive jurisdiction of the courts of England and Wales.
  14. Contact Us If you have any question about these Terms, please contact us via our website.